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Terms & Conditions


Please browse our below terms and conditions of use of this website. By making use of this website in any way, you indicate your full acceptance of these terms and conditions, as well as our returns policy and all other terms as set out here. These terms and conditions are updated often, and the onus is on you, the browser, to review these terms and conditions from time to time. If you do not agree to the terms and conditions as laid out below, please refrain from making further use of this website, by browsing, making any purchases and/or signing up to receive our newsletter. 

Promotional offers are made available in limited quantities and are only valid while stocks last. We reserve the right to limit quantities of promotional offers per person.

Errors may occur. Any order placed may not be accepted by Mode should an error have occurred, and payments received may be refunded in such cases.

Online pricing and in-store pricing may differ. All pricing includes VAT.

Coupons and/or discount vouchers may only be used towards the purchase of full-price items, and not promotional offers, unless otherwise stipulated. Vouchers and coupons have an expiry date and will no longer be valid after this date.

Terms and conditions for all MODE gift vouchers

Gift vouchers, also referred to as gift cards or eGift cards, are virtual products as there is no physical item shipped. Soon after your purchase of a gift card, you or the recipient of your choice will receive a unique code by email – keep it safe. When you (or someone you gifted the voucher to) are purchasing online and are ready to redeem your gift voucher, simply enter the gift voucher code into the GIFT CARD field when checking out an order and before proceeding to payment. 

No refunds can be offered on gift vouchers and vouchers cannot be exchanged for cash. The voucher may be used towards the purchase of all product and/or shipping fees, including sale items. Gift vouchers may be used in conjunction with any other promotional offer but not with a coupon code. The voucher may be used over multiple transactions. Due to the digital nature of the product, no “change” or credit can be offered on any unspent portion of the gift voucher value; any amount unspent will be forfeited. Should the user be purchasing for an amount greater than the value of the gift voucher, the balance can be paid through any payment method as normally offered by MODE. No coupons or gift vouchers may be used as the tender type for the purchase of gift vouchers. MODE has all rights to cancel any unused gift voucher (or cancel or change the gift voucher program) should any unusual activity like fraud be present. Vouchers are valid for 24 months from date of purchase and are only eligible for use online at, and may not be used in-store.


Regarding Mobicred: MODE is NOT AFFILIATED with Mobicred but merely offer Mobicred customers the means to buy online at MODE using their Mobicred account. Mobicred indicative monthly pricing, for 12 months at 17.75% p.a. excluding the monthly fee and a once-off account initiation fee. ** Total Repayment includes fees and interest at 17.75% p.a. Please note that Mobicred is funded by RCS and that RCS is a registered Credit & Financial Services Provider. T’s & C’s apply: NCRCP 38/FSP 44481


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