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Help & FAQS

Need help?

The easiest way to get help on anything at all is to send us an email and weโ€™ll get back to you as soon as possible. Please email and include all the detail we will need to best help you. Is it urgent? Call or text us on 066 417 0142.

Some FAQ’s

How long does my order take to be delivered?

We strive to despatch within 2 days of order and deliver within 3 to 5 days. There are additional factors that could cause delays, such as high demand with couriers, seasonal shopping periods and so on.

How can I pay for my order?

You can pay safely online, using a debit card, credit card, EFT Secure, Ozow EFT, buy on credit using Mobicred, pay your purchase off over 6 weeks with Payflex, or pay using the cardless Masterpass option. We’re unable to accept cash/COD and we do not work with manual EFT payments.

Do you deliver over weekends and public holidays?


No, our courier partners deliver during working hours on normal work days.

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